Plaza De Paws
1429 Burlingame Ave
Burlingame, CA 94010
Category: Pet Stores
Rather rude ignored us so we went elsewhere not really pet friendly at all
1 bone for a nice, big, clean store.
1 bone for great selection of toys, treats, foods, and accessories.
-1 bone for associates / owner that's totally rude.
-1 bone for having overly priced items!
-1 bone for the signs out front that they've changed a million times. (Saying: No Male Dogs... and then changing it saying male dogs must have belly bands... and then you have to put them in strollers BLAH BLAH BLAH .. ugh!)
I've been here a couple of times and I gotta tell you, they were not all pleasant experiences. The first time I came here, the girl was on her phone while sweeping the floor. She didn't even acknowledge the fact that I was in there. I needed help picking a collar - but she made that "shooing" movement with her hand.. didn't know if that meant she'll be right with me or just 'go away' (lol, I hope not!) .. then the 2nd time I came, I brought my best friend here since she had just gotten a papillon puppy. We brought both our dogs here and her pup happened to mark on a table. The owner was pretty furious and said "pick your dog up" and immediately handed us spray and paper towel. Lady, are you kidding me?
So.... I also came here to pick up a few items for my dog's birthday .. and again, bad experience. I know what you're all thinking -- why have you been here so many times when all you've had were bad experiences??? Well...
The only reason why I've been here so much though because its so near! And they DO have a wide variety of items. However, I've moved now and I'm just glad there are all these other nice boutiques to go to in the city .. and I rather drive a little further to go to Togs for Dogs & Cats in San Mateo to get my Innova dog food. So there you have it.
Like Garret D. mentions there is often a cat in the store. Unlike his dog, mine did notice and felt the break out a lesson of the hierarchy scale.
Still a great shop, friendly service and pretty good pricing. Located on a few dog friendly shopping/dining strip. Make sure to stop by next time you are in the downtown area.
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